Olivia Hart
Head of Product
Favourite advice: start with the next clear step. Why make candidates guess?
We started in Grand Rapids with a simple frustration: job hunting was too scattered, too slow, and far too hard to trust. So we built Canal Street Ladder to give candidates one calmer place to search, build, and track with confidence.
What changes when the busywork disappears? You get clearer choices, stronger applications, and a process that feels human again.
Built by job seekers, for job seekers
Our founders came from opposite sides of hiring: Alex, a former recruiter, and Morgan, a software engineer who watched family members struggle through clumsy applications. They kept asking the same question — why should so much talent get lost in the process?
In 2020, that question became a concept. In 2021, a 500-user beta proved the idea had legs. By 2023, we were serving candidates nationwide with tools that save time and reduce guesswork.
I wanted my mum, a career-changer, to have a better experience. Why shouldn't the platform feel like it was built for her?
We kept trimming the noise until the next step felt obvious. Simple, not stripped down. There's a difference.
What drives us every day
If a feature doesn't help a candidate move forward, why keep it? That question guides every release.
We redesign around real behaviour, not internal assumptions. Search filters were revised three times after user feedback, and the result was clearer from the first click.
Short forms. Clear labels. Fewer dead ends. Isn't the best job-search experience the one that gets out of your way?
We listen to what candidates do, then build what they need. That mix keeps the platform practical without losing its human side.
Accessibility sits at the centre of our process, from contrast checks to keyboard-friendly interfaces. Everyone deserves a fair shot.
Our team shows up at job fairs, supports local workforce groups, and keeps listening to the people who use the platform. Why? Because better hiring doesn't happen in a vacuum.
The people behind the platform
We keep the culture remote-friendly, collaborative, and accountable. Strong opinions, kind delivery.
By the numbers
The figures keep changing, but the direction doesn't. More clarity. Less busywork.
From Michigan to Maine, the platform is used by people at every stage of a job search. Different stories, same need: a simpler way forward. Where are you searching from?
Curious how we think about modern hiring? Our press page shares product updates, research notes, and milestones.
Read media mentionsJoin the mission
Are you an employer who wants to reach better candidates? Or a job seeker with feedback to share? We listen closely, because better hiring is built together.
Together, we can build a world where everyone finds work they love.