Terms of Service
Terms that keep the platform fair.
By using Canal Street Ladder, you agree to play by a few simple rules that keep our community safe and fair for everyone. That’s the short version. The full version below explains your rights, your responsibilities, and the limits of our service.
Last revised: July 23, 2026
Quick reference before you continue
These Terms of Service cover account creation, acceptable use, content ownership, and liability limits for our job search tools, resume builder, and application tracker. Why start with the fine print? Because clear rules save everyone time later.
Eligibility
You must be at least 16 and able to form a binding contract.
Content
Your resume data stays yours, with a service licence for delivery.
Law
Michigan law applies, with dispute resolution in Kent County.
If you don’t agree with these terms, please stop using the site.
Acceptance of Terms
When you use the platform, you accept the agreement.
Accessing or using Canal Street Ladder means you accept these Terms of Service and our Privacy Policy as part of the same user agreement. Simple enough, right? If you do not agree, do not create an account or continue using the site.
To use the platform, you must be at least 16 years old and legally capable of entering into a binding contract. We may update these website terms from time to time, and we’ll let you know by email or a site notice when changes are material. Continued use after that notice means you accept the updated rules.
Your Account, Your Responsibility
Keep your account accurate and secure.
1. Provide accurate registration details
Use your real information and keep it current. If your profile changes, update it promptly. How else can employers and our tools work properly?
2. Protect your password
You’re responsible for keeping your login details confidential. Tell us immediately if you think someone has accessed your account without permission.
3. One account per person
Do not share accounts, impersonate another person, or create duplicate profiles. That’s not fair to other job seekers, and it disrupts the platform.
4. We may suspend misuse
We reserve the right to suspend or terminate accounts that violate these website terms or show signs of fraud, abuse, or manipulation. No surprises there.
Acceptable Use of the Platform
Use the tools for honest job searching.
Our platform rules are straightforward. Use the site to search jobs, build a resume, and track applications honestly. Do not turn it into a spam engine, data scraper, or malware drop zone. Why risk your account for that?
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Do not post false or misleading information. That includes fake qualifications, fabricated employers, or invented application history.
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Do not scrape listings or overload the site. Automated harvesting, bulk requests, and similar behaviour are not allowed.
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Do not upload harmful code. Malware, phishing links, or anything that damages systems or users is prohibited.
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Do not misuse application tools. Mass-applying with fake resumes or manipulating the tracker defeats the purpose of the service.
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Respect other people’s rights. Resumes, profiles, and posts must not include hate speech, harassment, illegal content, or infringe intellectual property.
We may remove violating content without notice. That keeps the platform reliable for everyone, especially candidates who need a clean, trustworthy experience.
Ownership of Content
You keep your content. We keep the platform.
Platform intellectual property
All features, branding, and code on Canal Street Ladder belong to us and are protected by copyright and trademark laws. The design, structure, and underlying systems are not part of the public job search terms.
Your resumes and profiles
You retain ownership of your personal content, including resumes and profile details. By using the service, you grant us a limited licence to display that material where needed to deliver applications and related features.
Job postings
Employer listings remain the employer’s responsibility. We do not guarantee their accuracy, completeness, or ongoing availability. That’s the nature of a live marketplace.
Feedback and suggestions
When you send us feedback, ideas, or suggestions, you agree that we may use them to improve the platform. Good ideas help everyone move faster.
Disclaimers & Limitation of Liability
We provide the service as is.
The platform is provided “as is” and “as available,” without warranties of any kind. We do not guarantee job placement, interview outcomes, or application success.
We are not responsible for disputes, messages, interviews, offers, rejections, or other interactions between job seekers and employers. Those conversations are between the people involved, not us.
To the maximum extent allowed by law, our liability is limited for damages arising from use of the platform, and you agree to indemnify us for claims that come from your misuse or breach of these terms. Harsh? Maybe. Standard? Absolutely.
Governing Law and Dispute Resolution
Michigan law applies here.
These Terms of Service are governed by the laws of the State of Michigan, USA. Any dispute will be resolved through binding arbitration in Kent County, Michigan, unless a law says otherwise. Class action and jury trial waivers apply to the fullest extent permitted by law.
Need to send a legal notice? Contact Canal Street Ladder Legal Department at our Grand Rapids office: US 131, Grand Rapids, Michigan 49504, US. You can also email info@canalstreetladder.com.
Legal notice details
Canal Street Ladder Legal Department
US 131
Grand Rapids, Michigan 49504
United States
Ready to continue?
Read the terms, then keep moving.
A clear user agreement makes the platform easier to trust. That matters when people are applying for jobs and sharing sensitive career details.